A Spanish law firm that provides services to clients in various branches of law: legal consulting, legal practice, representation of clients’ interests in court.
- The main goal was to improve the user experience, to get the best quality of client applications’ processing, and keep abreast of changes in the client’s case at every stage.
- The portal should have 2 types of access: for a client and an employee of a law firm. Each has its interface and functionality.
- It was necessary to automate communication with a client and minimize the cost of manual processes.
- Project requirements and documents were written in Spanish.