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E-commerce Platform with Warehouse Database Integration

E-commerce Platform for an American Retailer for Management Online and Offline Stores

Client

Our client was an American company that specialized in selling accessories for sports, healthy living, hobbies, travel, and home decor. They had multiple warehouses that supply goods from various manufacturers, in addition to several offline stores.

6 months - MVP development

Project duration
CHALLENGES AND OBJECTIVES

The client’s company had an existing warehouse management system that received products from different manufacturers and supplied them to offline stores. 

The main requirement from the company was to develop an e-commerce platform that could help them expand their geographical reach and increase sales through online presence.

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Develop a robust e-commerce platform to facilitate geographical expansion and increase sales.

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Integrate the online platform with existing warehouse management systems.

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Implement an intuitive admin panel to manage the online store efficiently.

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Provide a seamless user experience for customers, enabling easy browsing, selection, and purchase of products.

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Automate the generation of postal invoices for online orders.

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Integrate with cash register programs used in physical stores and communication channels with suppliers.

CORE FEATURES WE IMPLEMENTED

Intuitive User Interface
Extensive Product Catalog
Secure Shopping Cart and Checkout
Real-time Order Tracking
Customer Account Management
Comprehensive Admin Dashboard
Efficient Product Management
Seamless Inventory Tracking
Supplier Communication Portal
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USER SCENARIOS

Buyer’s Cart Persistence

A buyer adds products to their cart but hesitates to purchase. When they return after a few days, all items are still in their cart, allowing for a seamless checkout.

Product Replenishment Request

The platform manager notices increased demand for a product, checks inventory and sends a replenishment request to the warehouse, ensuring stock meets demand.

Warehouse Manager’s Sales Analysis

The warehouse manager reviews sales trends across online and offline stores, identifying high-demand products to order from suppliers, maintaining inventory levels and avoiding stockouts.

Cross-Store Inventory Management

The online store manager encounters stock depletion due to supplier delays. They check offline store inventory, reserve the product, and fulfill the order for timely customer delivery.

COOPERATION PROCESS

Our team collaborated with the client’s company on an outsourcing model.

We started with detailed requirement gathering and design, followed by development with regular feedback. Integration with existing systems was ensured, and post-launch, we provided training and support for smooth adoption.

TEAM COMPOSITION

1 Project Manager
1 Technical Lead
4 Full-Stack Developers
2 Quality Assurance Engineers
1 UI/UX Designer
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RESULTS WE ACHIEVED

Geographical Expansion

The e-commerce platform facilitated geographical expansion, allowing the client's company to reach 5 new states.

Sales Growth

They increased their sales turnover by 1.8 times during the first quarter of the launch of the platform.

Operational Efficiency

The implementation of automated processes for inventory management, order processing, and deployment significantly enhanced operational efficiency.

Stock Reliability

They reduced the probability of the product being out of stock to 5%.